How to order?


How to Order ?

  1. From the item page, select the desired size of the product.
  2. Add the product to your Shopping Bag.
  3. Once you have finished shopping, click on Proceed to Checkout
  4. Select a payment method ( only cash on delivery ).
  5. Enter your shipping details and your payment details
  6. Check that the information you entered is correct and click “Buy Now”.

After a few minutes you will receive a confirmation e-mail with the details of your order. From this moment on our studio will take care of everything and as soon as the order ships we will notify you with another confirmation e-mail.

FloreDianaShop accepts the following payment methods:

Cash on delivery – for Romania only

Pay with cash when receiving the parcel.

Shipping costs 35 lei / kg. more or less, depending on weight and distance.

 

Please note that not all articles are in stock. This is why it may take up to 14 working days for us to create and dispatch your order. However, if we have it in stock, we’ll dispatch it right away.

 

SHIPPING & RETURN

The products are delivered directly to your doorstep.

We work with shipping carriers such as: Nemo Express or Urgent Cargus for intern shipping and DHL for international shipping.

In case of any concerns, please reach out to contact us at contact@florediana.ro

Returns

FloreDianaShop stands behind the quality of everything we sell and hope you’re happy with your gear. If you’re unsatisfied for any reason, you can return your item(s) in 10 days after receiving the parcel. Before ordering any product, please carefully check the product on site. You will find all necessary information on the product description page. If you need further information, please contact us at contact@florediana.ro or on our official facebook page : https://www.facebook.com/floredianapage/.

Return charges will be in customer’s responsability.

We recommend before removing the label to carefully check if it is the product you ordered, if it was damaged during transport or during packaging and if it is the right size. FloreDianaShop will not accept the return of any worn products, with removed label, or destroyed package.

Please take into cosnideration that the products must be returned in their original packaging.

  • Under the conditions set forth under Article 4 paragraph 1 letter b) of the Government Ordinance 130/2000, when purchasing products from www.florediana.ro/shop, the buyer is entitled to return/have his product replaced only once.

     

  • COLOURS OF THE PRODUCTS
  • We made every effort to display the products in their original colours. However, as each screen can have different settings, it is possible to see colours slightly different from the original. Therefore, we cannot guarantee that what you see on your screen is the exact colour of the product.

WHAT TO DO IF YOU WANT TO RETURN A PRODUCT ?

Send us an e-mail at contact@florediana.ro or flore.diana@yahoo.com with the subjet :” I return ( product name, date of order ). Please write down your identification data, telephone number and the delivery address the product was ordered to, as well as your bank account number where we should return the money to you.

Once the product returned to us under its original condition, unused and labels on, we will return to you in the bank account you specified within maximum 14 working days, the amount paid for the returned product.

 

 

Thank you for choosing www.florediana.ro !

Have a nice day !