Please note that not all articles are in stock. This is why it may take up to 14 working days for us to create and dispatch your order. However, if we have it in stock, we’ll dispatch it right away.
Nemo Express Shipping
Delivery in 1-2 working days / prices depends on the weigh of the package
The package will be brought to your door. You will be contacted by the courier by phone in the morning of the delivery.
You may return the products within 14 days, starting the next day after receiving. We recommend that you retain the proof of return shipping. You will find return instructions in the package. Please return the products in the original packaging, with all labels on and along with the completed return form. We do not bear the cost of delivery.
It shall be considered a valid return any return which complies with the return instructions from the original packaging and which has no deterioration other than manufacturing defects (if any).
No refund will be taken into consideration if the return instructions are not strictly respected. In case the product has any deterioration other than the manufacturing defects (if any), FloreDianaShop has the exclusive and unilaterally right to decide a partial refund accordingly.
The address for the return shipment is: Calea Baciului (Transilvaniei Street), nr.20, bl.X1, ap.28, scara 2, Cluj Napoca, Romania.